Warranty
Register your products to extend warranty to 12 months.
1. Free Warranty Extension: Amazon buyers can extend the warranty on their Kurdene products to 12 months.
2. Submit your Amazon order ID to message us by our FB page to get warranty extended. It will be confirmed within 24hours!
3. If you bought your product from the ikurdene website, you are already granted a 12month warranty; no extension is needed.
REPLACEMENT WARRANTY
3 easy steps for your warranty!
For warranty inquiries, please contact us by email at sale@ikurdene.com
and see if you quality for our 2-year warranty.
If you qualify, request for a Warranty Claims Form.
Who qualifies?
Kurdene warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty.
What qualifies?
Only products that are purchased directly from Kurdene are eligible for this warranty as other sellers/channels may offer different or altered warranties. The warranty does not cover the following:
Normal wear and tear from daily use of product
Product was used for unintended purposes
Misuse, mishandling, accident, or other abnormal use of product
Damage caused by improper or unauthorized repair or maintenance
Product is not genuine or not manufactured by Kurdene
3rd party purchases are not covered under Kurdene warranties
We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Kurdene Please let us know if you have received any defective items by contacting us at sale@ikurdene.com
Kurdene 1-Year Warranty
Kurdene offers a 1-year limited manufacturer warranty on a majority of Kurdene products. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty.
Visit the official Eonfine Support Center to see “Our Warranty Policy” for more information on how to process a claim.
RETURNS & EXCHANGE
Requirements for Returns:
All our products have a 30-Day Money Back Guarantee. Items purchased within 30 days can be returned for a refund or replacement.
Must include a valid original purchase order number from Kurdene.
Returned products must be in their original packaging without any missing contents.